Delivery Information

Here are our delivery options:

UK mainland Next Working Day (standard delivery) £5.95

UK mainland Next Working Day before 12.00 £11.50

UK mainland Saturday £11.50

UK mainland Sunday £11.50

Scottish Highlands Two day £11.50

Northern Ireland Two day £11.50

Offshore Islands & Channel Islands Two day £14.00

Sorry, we don’t currently offer international delivery.

Free Next Working Day Delivery

Free delivery is valid on orders over £25 only.
Order must total £25 or more after any promotional offers or discounts have been applied.
UK Mainland ONLY, excluding Scottish Highlands.

Our next working day delivery cut off is 4pm Monday-Friday. Orders placed after 4pm will be dispatched the next working day. Orders placed before 4pm on Friday will be delivered on Monday. Orders placed after 4pm on Friday will arrive on Tuesday. For Saturday or Sunday deliveries orders must be placed before 4pm Monday - Friday.

Bank Holidays

All delivery times exclude Bank Holidays. If your order falls around this time, we’ll deliver your items after the holiday as per your chosen delivery method.

All orders from itsabakingthing.com can be tracked.

You will receive tracking information via email and text message, which will advise you of the date of delivery. On the morning of your delivery you will receive another update with a one hour time slot for when your parcel will arrive. Which means you don’t have to wait around all day for your package.

From this email you will be able to track the progress of your parcel:

  • See the location of the driver in relation to the delivery address
  • See the position of your parcel in relation to the drivers overall delivery queue
  • Choose to deliver your parcel to a neighbour or change the delivery date.

Nominated Day Delivery

  • Choose a delivery day that suits you up to 14 days in advance  
  • Select Nominated Day Delivery at checkout and then select your delivery date
  • Delivery dates available for Monday to Friday
  • Delivery is fully tracked, and delivery notifications via SMS and email are provided by the carrier.
  • Only £5.95 and FREE on orders over £25.

FAQs

Q. Your package has already been delivered but you can’t find it?

A. Please check with your neighbours or family members. Packages are occasionally left with neighbours, a building manager, or are placed somewhere safe, such as your porch or garage.

Q. You were out when delivery was attempted, when will you receive your package?

A. We will attempt delivery on the next working day.

Q. Your parcel doesn't arrive by the estimated delivery date.

A. If you parcel is delayed we will notify you by email. Please contact customer service with any further question by visiting our contact us page and submitting your query. A member of Itsabakingthing.com team will be in touch with you.

Q. Do you deliver internationally?

A. Currently we only deliver to the UK.

All delivery options can be found at the checkout.

Please note a signature is required for all Itsabakingthing.com orders, please ensure someone is present to sign for the goods.